IRCTC Services – Services Offered by IRCTC
There are lots of services being offered by IRCTC website for the passengers. Some of these services have also been provided by selective mobile service operators via their mobile phones. These mobile operators offer these services via web services where one can book their tickets on mobile.
Booking of I-tickets, E-tickets and Tatkal tickets is one of the major services offered by IRCTC websites. I-ticket service refers to a Railway ticket reservation booked on the IRCTC website where the train tickets are booked on the site and then they are printed and delivered to home by courier by railways.
E-ticket service refers to a Railway ticket reservation booked on the IRCTC website where the electronic reservation slip can be printed by the passenger and later on it can be produced to Railway authority along with proof of personal identification. Tatkal Ticket is booked against Tatkal Quota on IRCTC website by making extra payment of premium charges as per the existed railway rules.
There is a limit on the maximum number of berth booked on IRCTC website and one can book only six berths at a time. However, a maximum of ten tickets can be booked on IRCTC site by an individual user in a calendar month. Booking on the site can be done against general, ladies, senior citizen, and tatkal quota berths/seats only.
Tatkal Quota berths/seats are allocated in different classes with exception of First Class Air-conditioned (1A) class. Ladies quota is generally allocated in Sleeper class and second sitting. No concession is allowed except senior citizen in case of tickets booked on IRCTC site.
General enquiries available on IRCTC site are Accommodation available for a train/date combination, Current Status of reserved tickets, Time Table, Train fare, Trains available between a given pair of stations. IRCTC offers the E-Booking or E-reservation facility for all trains. It also provides for online cancellation facility for E-tickets alone till the time charts are prepared.